Instructor: Robert Sevy
This is the first time we're teaching this course. The purpose of this course is to teach our students about the effective management of human, financial, and natural capital as it applies to the systems within an organization. These include: operations strategy, human resources, manufacturing and inventory, quality assurance, supply chain management, service ecologies, facilities, and process design. The main textbook we're using this semester is:
• Operations strategy: Competing in the 21st Century by Sara L. Beckman and Donald B. Rosenfield, ISBN: 978-0-07-250078-3
In addition, the students will be reading and using several Operations case studies from Harvard. Their semester project is to create an Operations Plan for an organization of their choosing.